Paulie's Professional Phone Service by A-Eye Digital Solutions
Last Updated: January 21, 2026
By accessing and using Paulie's Professional Phone Service ("Service"), provided by A-Eye Digital Solutions ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
Paulie's Professional Phone Service provides AI-powered phone answering, call screening, appointment scheduling, and customer interaction services. Our service includes:
To use our Service, you must provide accurate, current, and complete information during the registration process. You are responsible for:
Following your initial consultation, we will customize our AI system to your specific business needs. This includes:
Setup typically takes 3-5 business days after agreement signing and payment confirmation.
Subscription Plans: Services are billed on a monthly or annual basis as selected during signup.
Payment Processing: Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
Automatic Renewal: Subscriptions automatically renew unless canceled at least 48 hours before the renewal date.
Late Payment: Failure to pay may result in service suspension or termination. Late fees of $25 may apply for payments more than 10 days overdue.
Price Changes: We reserve the right to modify pricing with 30 days' notice. Current subscribers will be grandfathered at their existing rate for 90 days.
Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing cycle.
Refund Policy: We offer a 14-day money-back guarantee for first-time subscribers. Refunds after 14 days are provided on a pro-rated basis only in cases of extended service outages exceeding 48 hours.
No Refund Conditions: No refunds will be provided for partial month usage, downgrade requests, or account terminations due to Terms of Service violations.
You agree NOT to use our Service for:
Violation of this policy may result in immediate account termination without refund.
Data Collection: We collect and process call data, recordings, transcripts, and customer information necessary to provide our Service.
Data Usage: Your data is used solely to deliver our Service, improve AI performance, and provide customer support. We do not sell your data to third parties.
Call Recording: Calls handled by our Service may be recorded for quality assurance, training, and compliance purposes. You are responsible for ensuring compliance with applicable recording laws in your jurisdiction.
Data Retention: Call recordings and transcripts are retained for 90 days unless longer retention is required by law or requested by you.
Security: We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
Uptime Commitment: We strive for 99.5% uptime, excluding scheduled maintenance windows.
Scheduled Maintenance: Maintenance is performed during off-peak hours with advance notice when possible.
Service Interruptions: We are not liable for service interruptions caused by third-party providers, internet outages, or force majeure events.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Our IP: All technology, software, AI models, and branding related to Paulie's Professional Phone Service are the exclusive property of A-Eye Digital Solutions.
Your IP: You retain ownership of all business information, customer data, and call content provided to or processed by our Service.
License Grant: You grant us a limited license to use your business information solely to provide our Service to you.
Our Service may integrate with third-party calendar systems, CRM platforms, and communication tools. We are not responsible for the functionality, security, or privacy practices of third-party services.
We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time. Changes to these Terms will be communicated via email and posted on our website at least 15 days before taking effect.
Continued use of the Service after changes constitutes acceptance of modified Terms.
By You: You may terminate your account at any time as described in Section 6.
By Us: We may terminate or suspend your account immediately for Terms violations, non-payment, or illegal activity.
Effect of Termination: Upon termination, your access to the Service will cease, and we will delete your data within 30 days unless retention is required by law.
Governing Law: These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.
Arbitration: Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in court.
Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits.
For questions about these Terms of Service, please contact:
A-Eye Digital Solutions
Email: support@aeyedigitalsolutions.org
Phone: Available through our Calendly consultation system
Website: https://mygatekeeper.cloud
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Service Agreement and Privacy Policy, constitute the entire agreement between you and A-Eye Digital Solutions regarding the use of our Service.